Trems & Condition


Thank you for preferring our A to Z Tour packages. Booking a tour from our site, you agree to comply with its terms and conditions. Please read the underlying terms and conditions with an objective to ensure that you have comprehended the conditions of your preferred tour. The below-specified requirements are relevant for bookings made through our site, for example:

1. Pricing
Our approach promises you of an economic value together with your reservation through our web. The costs mentioned on our site are charged individually excluding tips given to drivers and staffs. The rates may change without prior notice in case of an increase in petrol, lodging or transport.

2. Methods of Payment
Cash Payment on the pickup time to the driver
Bank Transfer or Cash Deposit

3. Confirmation
The sales representative will send an email for the confirmation of your booking, or you receive a call, text message regarding the necessary details of your tour.

4. Cancellation & No Show Policy

4.1 Cancellation
The following conditions may apply at the time of any cancellation:
If your tour is cancelled/revised 48 hrs before the tour date, no cancellation charges will take effect.
If your tour is cancelled/amended within 24 to 48 hrs before the tour date, 50% cancellation charges will take effect.
If your tour is cancelled/amended 24 hrs before the tour date, 100% cancellation charges will take effect.

4.2 No Show
If you neglect to come for the tour, no discounts thus full amount will be charged. The same condition is applicable on safari that is not used, city tours and dhow cruise.

5. Cancellation Procedures
Prior to cancellation, we advise you to read the cancellation policies carefully. Cancellation must be informed to the sales representative of A to Z Tours. You will then be informed of the cancellation charges if there is any.

6. Itinerary Amendments
Any changes or amendments to our packages due to some unavoidable circumstances are at our discretion. In the case of this, we will provide you equal service to compensate the discrepancy. Thus, all changes in plans will be advised prior to your tour date or before pick up time.

7. Travel Insurance
We are not liable for any harm from accident, ailment, damage, or loss of personal things or cancellation of the tour. We suggest that you get a travel protection strategy to cover unexpected incidents.

8. Travel Documents
If you are a tourist, be sure that you bring the necessary documents relevant to your visits such as identification and visa. You are advice to check the important documents you may need from your consulate or immigration before travelling to another country.

9. Website Usage Restrictions
A to Z Tours has the exclusive ownership with all substance on this site such as logo, pictures, tour packages, assessing points of interest, and other important elements. In due to the use of this site, you agree not to exploit it for any illegitimate purposes.